Crossref Metadata Search - search.crossref.org - Outage (504 gateway timeout)
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 2026 - 16:34 UTC
Update - We are continuing to investigate this issue.
Aug 20, 2026 - 14:15 UTC
Investigating - Crossref Metadata Search has been down and returning a 504 error since approximately 13:00 UTC. We are investigating.
Aug 20, 2026 - 14:13 UTC
Uptime over the past 90 days. View historical uptime.
APIs Operational
Public REST API Operational
Polite REST API Operational
OAI-PMH Operational
XML API Operational
OpenURL Operational
Crossmark dialog server Operational
Public content negotiation Operational
Polite content negotiation Operational
Metadata Plus Operational
Plus REST API Operational
Plus OAI-PMH Operational
XML Snapshots Operational
JSON Snapshots Operational
Plus content negotiation Operational
Key Manager Operational
Content Registration Operational
Admin tool Operational
Test admin tool Operational
Web deposit form Operational
New Metadata Manager Operational
Metadata files Operational
Open Funder Registry Operational
Retraction Watch Operational
Annual public data files Operational
Sites Under Maintenance
Crossref website Operational
Crossref support Operational
Metadata search Under Maintenance
Participation reports Operational
Integrations and external dependencies Operational
90 days ago
100.0 % uptime
Today
Handle servers Operational
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io. Operational
AWS cloudfront Operational
ORCID Auto-update Operational
90 days ago
100.0 % uptime
Today
Meta Operational
deliberately-unreliable server Operational
Demo Auth Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Public REST API Response Time
Fetching
Public REST API Uptime
Fetching
Polite REST API Response Time
Fetching
Polite REST API Uptime
Fetching
Plus REST API Response Time
Fetching
Plus REST API Uptime
Fetching
Plus OAI-PMH Response Time
Fetching
Plus OAI-PMH Uptime
Fetching
OpenURL Response Time
Fetching
OpenURL Uptime
Fetching
Public Content Negotiation Response Time
Fetching
Public Content Negotiation Uptime
Fetching
Polite Content Negotiation Response Time
Fetching
Polite Content Negotiation Uptime
Fetching
Plus Content Negotiation Response Time
Fetching
Plus Content Negotiation Uptime
Fetching
Crossmark Response Time
Fetching
Crossmark Uptime
Fetching
Crossref Metadata Search Response Time
Fetching

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

Unresolved incident: Crossref Metadata Search - search.crossref.org - Outage (504 gateway timeout).

Aug 19, 2026

No incidents reported.

Aug 18, 2026

18 August - weekly maintenance, release v0.286.1
Completed - The scheduled maintenance has been completed.
Aug 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.286.1 - on 18 August from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Aug 17, 15:51 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

11 August - weekly maintenance, release v0.286.1
Completed - The scheduled maintenance has been completed.
Aug 11, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.286.1 - on 11 August from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Aug 10, 15:15 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Admin tool - doi.crossref.org - returning a 503 status code
Resolved - This incident has been resolved. Our admin tool was down for approximately 140 minutes. We are now accepting and processing all submissions. -IF
Aug 9, 22:34 UTC
Update - This incident is also resulting in errors for our members using the web deposit form and Metadata Manager. -IF
Aug 9, 22:18 UTC
Investigating - We are currently investigating this issue.
Aug 9, 21:46 UTC

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage