Dropped sessions when adding contributors to Metadata Manager registrations
Investigating - Several members have reported that their sessions have been dropped (screen turning white) when attempting to add contributor metadata to their registrations within Metadata Manager - https://www.crossref.org/metadatamanager/. Members facing this issue should register their metadata without contributors and then use the new record registration form - https://manage.crossref.org/records - to import those records so their contributors can be added to the metadata. Please contact our support team - support@crossref.org - if you have questions. - IF
Dec 02, 2025 - 19:54 UTC
Uptime over the past 90 days. View historical uptime.
APIs Operational
Public REST API Operational
Polite REST API Operational
OAI-PMH Operational
XML API Operational
Event Data Query API Operational
OpenURL Operational
Crossmark dialog server Operational
Public content negotiation Operational
Polite content negotiation Operational
Metadata Plus Operational
Plus REST API Operational
Plus OAI-PMH Operational
XML Snapshots Operational
JSON Snapshots Operational
Plus content negotiation Operational
Key Manager Operational
Content Registration Operational
Admin tool Operational
Test admin tool Operational
Web deposit form Operational
Record registration form Operational
Metadata files Operational
Open Funder Registry Operational
Retraction Watch Operational
Annual public data files Operational
Sites Operational
Crossref website Operational
Crossref support Operational
Metadata search Operational
Participation reports Operational
Integrations and external dependencies Operational
90 days ago
100.0 % uptime
Today
Handle servers Operational
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io. Operational
AWS cloudfront Operational
ORCID Auto-update Operational
90 days ago
100.0 % uptime
Today
Meta Operational
deliberately-unreliable server Operational
Demo Auth Operational
Beta Degraded Performance
Metadata Manager Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
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Plus REST API Response Time
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Polite Content Negotiation Response Time
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Plus Content Negotiation Response Time
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search Response Time
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Dec 3, 2025

No incidents reported today.

Dec 2, 2025
2 December - weekly maintenance - release v0.258.0
Completed - The scheduled maintenance has been completed.
Dec 2, 15:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.258.0 - on 2 December from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Dec 1, 17:29 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
25 November - weekly maintenance - release v0.257.0
Completed - The scheduled maintenance has been completed.
Nov 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.257.0 - on 25 November from 1500 to 1700 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Nov 24, 13:51 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

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