All Systems Operational

APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Key Manager ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
Web deposit form ? Operational
Record registration form ? Operational
Metadata files Operational
Open Funder Registry ? Operational
Retraction Watch ? Operational
Annual public data files ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
Integrations and external dependencies Operational
90 days ago
99.33 % uptime
Today
Handle servers ? Operational
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io. Operational
AWS cloudfront Operational
ORCID Auto-update ? Operational
90 days ago
99.33 % uptime
Today
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Notification of 24-hour downtime to move Crossref fully into the cloud (8-9 July) Jul 8, 2025 21:00 - Jul 9, 2025 21:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 2025 - 15:09 UTC
Scheduled - We will be undergoing an extended scheduled maintenance window of up to 24 hours, from 21:00 UTC 8 July 2025 to 21:00 UTC 9 July 2025. We will be migrating the final part of our system to cloud infrastructure. The migration will require complete downtime, during which all Crossref services will be unavailable (with the exception of our REST API, which will remain up), and attempts to access these services, including making a metadata deposit, will receive a 500 error message; you will need to retry when services are back online. This downtime will not affect the resolution of Crossref DOI links, which will continue to work. We apologise for any disruption as we migrate our system to a new infrastructure.

What will change?
When our services come back online, the timezone will have shifted to UTC (from US ET). This mainly impacts the timestamps reported back to you when metadata deposits are received, started, and finished processing. This change will not impact the timestamps in the REST API, which are already reported in UTC.

Our IP address will no longer remain static, but will change. If you are using our IP address to connect to our services, this will no longer work.

We currently allow connections using HTTP/1.0 protocol, but after the maintenance, we will require HTTP/1.1. Likewise, we currently allow TLS version 1.1, but after the migration, we will require at least version 1.2. Older ciphers will not work. A list of accepted ciphers can be found on this page (https://docs.aws.amazon.com/elasticloadbalancing/latest/application/describe-ssl-policies.html#tls-security-policies) for “ELBSecurityPolicy-TLS13-1-2-2021-06”.

Thanks for your patience and understanding; this will be a significant milestone in modernising the Crossref system.

Jun 23, 2025 - 14:13 UTC
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Jul 3, 2025

No incidents reported today.

Jul 2, 2025
Resolved - This incident has been resolved.
Jul 2, 14:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 14:12 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 13:22 UTC
Identified - This issue has been identified, and we will be deploying an emergency release starting at 1300 UTC (and continuing through 1500 UTC) to fix the problem.

Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the emergency maintenance has been completed. -IF

Jul 2, 12:49 UTC
Update - We are continuing to investigate this issue.
Jul 2, 12:15 UTC
Investigating - We are investigating an incident that is affecting metadata deposits of members using the record form and OJS instance. We'll provide updates as soon as we know more.

If you have any questions, contact the support team at support@crossref.org.

Jul 2, 08:12 UTC
Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.242.0 - on Tuesday, 1 July from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Jun 30, 13:46 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 15:04 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 24, 14:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release version 0.241.0 - on Tuesday, 24 June from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Jun 23, 13:54 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Resolved - This incident has been resolved.
Jun 19, 15:54 UTC
Update - We are continuing to work on a fix for this issue.
Jun 18, 20:11 UTC
Update - We are continuing to work on a fix for this issue.
Jun 18, 16:28 UTC
Identified - We’ve had several reports of performance lags of the Plus pool of our REST API from Metadata Plus users. We have identified the source of the degraded performance and are working on a fix. It could be 24 to 48 hours before we have that fix in place.
Jun 18, 13:25 UTC