Degraded performance: Metadata Plus

Incident Report for Crossref

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 13:24 UTC

Investigating

We've had a Metadata Plus user sending bursts of very large numbers of queries which is knocking out the REST API Plus pool for a number of minutes at a time throughout the day today. We are working to get in contact with the Plus user in question to correct the behavior, but those large bursts of queries are causing some intermittent instability to the Plus pool. -IF
Posted Aug 22, 2025 - 14:47 UTC
This incident affected: Metadata Plus (Plus REST API).