Continued Problems with load on the Event Data service.
Investigating - We’re still experiencing problems with load on the Event Data service. Users may see their queries time out when using the API. We’re investigating and will confirm when the issue is resolved.
Jul 4, 13:15 UTC
APIs Degraded Performance
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Degraded Performance
OpenURL ? Operational
Crossmark dialog server ? Operational
Content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Content Registration Operational
Deposit system ? Operational
Test deposit system ? Operational
External dependencies Operational
AWS cloudFront ? Operational
Handle servers ? Operational
Similarity Check via iThenticate (Turnitin) status found at turnitin.status.io ? Operational
Meta Operational
deliberately-unreliable server ? Operational
Beta Operational
Participation Reports ? Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Content Negotiation Response Time
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Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Past Incidents
Nov 22, 2019

No incidents reported today.

Nov 21, 2019
Plus REST API instability earlier today
Resolved - We first noticed that one of our Plus users was responsible for a growing number of bad request errors (400 errors) that resulted in degraded performance for the Plus REST API starting at 14:03 UTC, Tuesday, 19 November. We thought we blocked all of these bad requests on Tuesday in order to improve performance. Unfortunately, we learned earlier today that not all of those requests were being blocked - the block we implemented was simply incomplete. As of 16:45 UTC today, we have blocked the remainder of bad requests. And, we continue to monitor.
Nov 21, 16:45 UTC
Nov 20, 2019

No incidents reported.

Nov 19, 2019
19 November - weekly maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. You can learn more about all of our scheduled releases here: https://gitlab.com/crossref/content_system/-/releases.
Nov 18, 19:10 UTC
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019
Metadata Plus XML and JSON Snapshots delayed this month
Resolved - This incident has been resolved. Both the monthly XML and JSON Snapshots are now available.
Nov 13, 16:12 UTC
Identified - The monthly XML Snapshots are now available. We have identified the problem with the JSON Snapshots and are working on a fix.
Nov 6, 14:20 UTC
Investigating - We are currently investigating a problem with the monthly XML and JSON Snapshots for our Metadata Plus users. We normally deliver Snapshots on the 5th of each month. This month's Snapshots build will not be ready on the 5th - they will be delayed. We'll provide additional information about the build and an updated timeline as soon as we can.
Nov 4, 19:01 UTC
Nov 12, 2019
12 November - weekly maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. You can learn more about all our scheduled releases here: https://gitlab.com/crossref/content_system/-/releases.
Nov 11, 16:43 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

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