Update - We are continuing to monitor for any further issues.
Dec 02, 2022 - 21:05 UTC
Dec 02, 2022 - 21:05 UTC
Update - We are continuing to monitor for any further issues.
Dec 01, 2022 - 21:58 UTC
Dec 01, 2022 - 21:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 01, 2022 - 15:03 UTC
Dec 01, 2022 - 15:03 UTC
Update - The unplanned release to fix the underlying cause of this problem has been completed. We're now processing your submissions. And, we're monitoring the overall results of this fix.
Dec 01, 2022 - 15:03 UTC
Dec 01, 2022 - 15:03 UTC
Identified - We are currently deploying a fix for the underlying problem. During this deployment, members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Dec 01, 2022 - 14:20 UTC
Dec 01, 2022 - 14:20 UTC
Update - This issue was still ongoing and a restart of a service was needed to push through files which were yet to reach the queue. Our technical team are still working on a permanent fix but hope the service restart will push through files waiting to be processed until the fix is implemented.
Dec 01, 2022 - 12:18 UTC
Dec 01, 2022 - 12:18 UTC
Monitoring - Like last week, we have observed that some registrations were moving through the submission queue normally, but others were not reaching the queue (we were still accepting and storing those submissions). This seems to have been caused by an unreliable internal service. We've identified the problem, implemented a fix and all submissions are now processing, and will continue to monitor the incident. Our technical team is working on the service to avoid this from happening again in the future.
Nov 30, 2022 - 16:36 UTC
Nov 30, 2022 - 16:36 UTC
APIs
Operational
Public REST API
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Operational
Polite REST API
?
Operational
OAI-PMH
?
Operational
XML API
?
Operational
Event Data Query API
?
Operational
OpenURL
?
Operational
Crossmark dialog server
?
Operational
Public content negotiation
?
Operational
Polite content negotiation
?
Operational
Metadata Plus
Operational
Plus REST API
?
Operational
Plus OAI-PMH
?
Operational
XML Snapshots
?
Operational
JSON Snapshots
?
Operational
Plus content negotiation
?
Operational
Sites
Operational
Crossref website
?
Operational
Crossref support
?
Operational
Metadata search
?
Operational
Participation reports
?
Operational
Content Registration
Degraded Performance
Admin tool
?
Degraded Performance
Test admin tool
?
Operational
External dependencies
Operational
Handle servers
?
Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/
?
Operational
AWS cloudfront
Operational
Meta
Operational
deliberately-unreliable server
?
Operational
Demo Auth
?
Operational
Beta
Operational
Metadata Manager
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance