Identified - We have had issues processing the latest few Open Funder Registry files and are delayed delivering them from January 2024. We have identified the problem and working on a fix. Previous files are available (December 2023 is the latest). Follow at https://community.crossref.org/t/funder-registry-updates/5470 for ongoing updates.
Jun 21, 2024 - 12:04 UTC
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
Metadata files Degraded Performance
90 days ago
100.0 % uptime
Today
Open Funder Registry ? Degraded Performance
90 days ago
100.0 % uptime
Today
Retraction Watch ? Operational
90 days ago
100.0 % uptime
Today
Annual public data files ? Operational
90 days ago
100.0 % uptime
Today
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/ ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Public Content Negotiation Uptime
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Polite Content Negotiation Response Time
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Polite Content Negotiation Uptime
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Plus Content Negotiation Response Time
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Plus Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search
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Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Resolved - The latest Retraction Watch file has a new naming format which our script did not detect so the file was not accessible for a few hours today, 21st June, but now up again
Jun 21, 12:06 UTC
Jun 20, 2024
Resolved - This incident has been resolved.
Jun 20, 21:24 UTC
Update - We've written a blog post about optimising the public REST API's performance in the immediate term. Please check it out at https://www.crossref.org/blog/rebalancing-our-rest-api-traffic. We're keeping this incident open while we make these changes.
-GH

Jun 4, 22:04 UTC
Update - We are continuing to monitor for any further issues.
Jun 3, 14:44 UTC
Update - We are continuing to monitor through the weekend for further issues regarding degraded performance of our Public REST API. - KL
May 31, 14:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 19:59 UTC
Investigating - We are experiencing degraded performance on our Public REST API, and our team is investigating.

If you are having problems, we would recommend using the Polite REST API if possible - more details here: https://github.com/CrossRef/rest-api-doc#good-manners--more-reliable-service

May 29, 08:58 UTC
Resolved - This incident has been resolved.
Jun 20, 21:24 UTC
Monitoring - Submission processing has been delayed in our admin tool - doi.crossref.org - over the last 24 hours. We are monitoring the situation. Performance of the system is currently degraded. We're storing all submissions and processing those submissions as quickly as we can. -IF
Jun 14, 07:48 UTC
Jun 19, 2024

No incidents reported.

Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 15:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance on Tuesday, 18 June from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Jun 17, 15:20 UTC
Resolved - This problem has been resolved. We recently updated our security certificates and the web deposit form needed updating to recognise the new security certificates. Members should now be able to login to the web deposit form as usual. Thanks for your patience!
Jun 18, 11:08 UTC
Identified - We think we have identified the cause of this problem, and our developers are working on a solution now.
Jun 18, 10:04 UTC
Investigating - We have had a few members report problems logging into the web deposit form with their usual credentials. Our team is investigating and we’ll update when we know more. EA
Jun 18, 07:54 UTC
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.