Update - We are continuing to investigate this issue.
Dec 6, 19:11 UTC
Investigating - Email confirmations from our test deposit system (test.crossref.org) are not currently being delivered for all users. We're investigating what is causing some users to not receive the notifications.
Dec 6, 19:11 UTC
Investigating - We’re still experiencing problems with load on the Event Data service. Users may see their queries time out when using the API. We’re investigating and will confirm when the issue is resolved.
Jul 4, 13:15 UTC
APIs Degraded Performance
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Degraded Performance
OpenURL ? Operational
Crossmark dialog server ? Operational
Content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Content Registration Degraded Performance
Deposit system ? Operational
Test deposit system ? Degraded Performance
External dependencies Operational
AWS cloudFront ? Operational
Handle servers ? Operational
Similarity Check via iThenticate (Turnitin) status found at turnitin.status.io ? Operational
Meta Operational
deliberately-unreliable server ? Operational
Beta Operational
Participation Reports ? Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Content Negotiation Response Time
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Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 5, 2019
Resolved - This incident has been resolved.
Dec 5, 17:19 UTC
Investigating - We are performing unplanned maintenance to fix a bug for searching for and adding existing journals and journal articles within user's Metadata Manager accounts. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Dec 5, 16:13 UTC
Dec 4, 2019

No incidents reported.

Dec 3, 2019
Completed - The scheduled maintenance has been completed.
Dec 3, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Our members may experience delays in deposit system admin (doi.crossref.org) and Metadata Manager (crossref.org/metadatamanager) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. You can learn more about all of our scheduled releases here: https://gitlab.com/crossref/content_system/-/releases.
Dec 2, 16:25 UTC
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.