We have resolved the issue, which affected only some types of queries due to a small number of server failures, using the automated recovery mechanism for Elasticsearch. -GH
Posted Mar 04, 2025 - 14:12 UTC
Investigating
We noticed the 'Public' pool for the REST API is sometimes slow and timing out the last 20 minutes, we're looking into it and advise using 'Polite' if you need a faster response time at the moment, which means adding your mailto in your header requests. More soon. -GH