Bug identified, possibly resulting in failed submissions. Emergency maintenance scheduled.

Incident Report for Crossref

Resolved

This incident has been resolved and the emergency maintenance has been completed.
Posted May 08, 2026 - 19:38 UTC

Monitoring

Emergency release version 0.274.2 has been released. We are monitoring the results.
Posted May 08, 2026 - 19:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2026 - 19:01 UTC

Update

We are continuing to investigate this issue.
Posted May 08, 2026 - 18:39 UTC

Investigating

We have identified a bug in our system which may result in failing submissions at this time. An emergency release is scheduled for approximately 1900 UTC with a fix.

During the release, our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during that time will be stored and processed after the maintenance has been completed.
Posted May 08, 2026 - 16:59 UTC
This incident affected: Content Registration (Admin tool, Test admin tool, Web deposit form, New Metadata Manager).