Deposits with unstructured references not processing the full citation list

Incident Report for Crossref

Resolved

This incident has been resolved. We'll continue to monitor. We're working on reprocessing the affected submissions.
Posted Apr 17, 2019 - 21:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2019 - 19:35 UTC

Identified

We have identified a problem with the processing of deposits containing unstructured references. For now, most deposits with unstructured references are not processing the full citation list. We're working to resolve the problem and will reprocess affected submissions as soon as a fix is in place.
Posted Apr 17, 2019 - 17:42 UTC
This incident affected: Content Registration (Admin tool).