Main website down between 05:46 UTC and 06:47 UTC

Incident Report for Crossref

Resolved

From 05:46 UTC on 17 April we experienced a sustained surge of traffic to our website, which was caused by bot activity distributed across multiple IP addresses. The service recovered automatically without intervention after about an hour, and we have since applied tighter rate-limiting to the source. We are also reviewing options to further improve the scalability and resilience of the service going forward.
Posted Apr 17, 2026 - 10:23 UTC

Monitoring

The website is available again. We are monitoring the situation.
Posted Apr 17, 2026 - 07:04 UTC

Investigating

The main Crossref website (www.crossref.org) has been down since 05:46 UTC. We are investigating the cause of the issue.
Posted Apr 17, 2026 - 06:32 UTC
This incident affected: Sites (Crossref website).