Content registration processing delays today

Incident Report for Crossref

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 20:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2026 - 18:47 UTC

Investigating

We had an issue with submission notifications going down around 0:00 UTC today. We re-enabled those submission notifications around 1000 UTC, but that has caused a delay in submission processing and notification delivery. As a result, processing of direct XML submissions either manually uploaded or posted to doi.crossref.org and submissions via our web deposit form - https://apps.crossref.org/webDeposit/ - are delayed. Our system is working through the backlog at the moment. -IF
Posted Sep 09, 2026 - 16:25 UTC
This incident affected: Content Registration (Admin tool, Web deposit form).