Admin tool - doi.crossref.org - and submission processing paused

Incident Report for Crossref

Resolved

This incident has been resolved.
Posted May 13, 2024 - 13:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2024 - 01:40 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 10, 2024 - 23:28 UTC

Identified

The issue has been identified and we're working to get submission processing in the admin tool - doi.crossref.org - restored as soon as we can. We're storing all submissions into doi.crossref.org and will begin processing those submissions just as soon as we have re-enabled the submission queue. -IF
Posted May 10, 2024 - 20:47 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2024 - 20:37 UTC

Investigating

We are currently investigating an issue with our database. We have paused submission processing for the time being. We are continuing to accept submissions at this time, but are not processing anything while we investigate.
Posted May 10, 2024 - 20:14 UTC
This incident affected: Content Registration (Admin tool).