Unfortunately, we have found that this bug is impacting REST API indexing of DOIs registered in August, so the underlying issue that is causing a small percentage of DOIs from being indexed in the REST API persists. Our technical team continues to work on a fix. -IF
Posted Aug 11, 2025 - 18:14 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 06, 2025 - 18:21 UTC
Update
We have now reindexed all records since 7 July. No records were indexed from 17 to 19 July, but those records have all been reindexed in the last few days. There should be no missing records in the REST API for the month of July. We will continue to monitor this issue for the first couple of weeks of August to be sure that there are no other indexing issues with the REST API. -IF
Posted Aug 04, 2025 - 13:21 UTC
Monitoring
We’ve now solved the issues that were blocking reindexing. We will continue to monitor those issues, and will be working on adding the missing records that were not indexed earlier in July over the next couple of days. -IF
Posted Jul 30, 2025 - 19:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 30, 2025 - 16:03 UTC
Update
We have found that this bug is impacting REST API indexing of DOIs since 8 July. We have found examples of a minority of records missing from the REST API since that 8 July date. Our technical team continues to work on a fix. -IF
Posted Jul 28, 2025 - 18:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 25, 2025 - 20:41 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 23, 2025 - 20:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 22, 2025 - 19:37 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 22, 2025 - 13:23 UTC
Investigating
We have found that some records failed to be indexed by the REST API on 8 July and then again from 16 to 20 July. We believe this is related to our recent data centre migration (https://status.crossref.org/incidents/s92nm4xn1w84). Our technical team is investigating. -IF
Posted Jul 21, 2025 - 12:45 UTC
This incident affects: APIs (Public REST API, Polite REST API) and Metadata Plus (Plus REST API).